Debt Collector / Credit Collector

We GrandSeal Building & Construction Materials is seeking a motivated and detail-oriented Debt Collector / Credit Collector to join our team. This role focuses on managing and collecting outstanding balances related to construction and project-based accounts while maintaining professionalism, compliance, and strong customer service standards.

Responsibilities

• Contact customers via phone, email, and written correspondence to follow up on outstanding payments
• Negotiate payment plans and settlements in line with company policies
• Maintain accurate and up-to-date records of all collection activities
• Ensure compliance with UAE laws, regulations, and company credit control procedures
• Handle payment disputes and provide clear explanations related to construction invoices and accounts
• Coordinate with internal departments such as finance, sales, and projects
• Meet or exceed individual and team collection targets
• Maintain professional, respectful, and ethical communication at all times

Qualifications

• Graduate in related courses (Finance, Accounting, Business Administration, or similar)
• Minimum 2 years of experience in debt collection, credit control, or accounts receivable
• (Construction or contracting industry experience preferred)
• Fluent in English and Arabic (spoken and written)
• Strong negotiation, communication, and problem-solving skills
• Ability to handle difficult conversations professionally
• Proficiency in basic computer applications and accounting/CRM systems
• Strong organizational skills and attention to detail

Job Types: Full-time, Permanent