Position Objective: To assist customers in their shopping experience by providing assistance in the kitchen as needed and following all sanitary and health related protocols.
Reporting Structure: This position formally reports to the Deli Manager.
Status: This is a non-exempt position.
Knowledge
The following is a list of any certifications, formal education, or training requirements for this position.
Essential Knowledge
- A food handling permit must be obtained within the first 14 days of employment.
- Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
Non-Essential Knowledge
- A high school diploma or equivalent is preferred.
Skills
The following is a list of the basic skill requirements for this position.
Essential Job Functions
- Ensure all equipment, food prep areas, dishes, and utensils are cleaned in accordance with Food Safety and Guidelines.
- Empty and clean all trash receptacles.
- Provide assistance to prep cook and kitchen as needed.
- Know and practice rotation procedures to ensure product dates are properly monitored.
- Ensure all coolers, freezers and preparation areas are clean and set up in advance for deliveries.
- Quickly unload incoming shipments and neatly stock them in their designated areas without damaging merchandise.
- Meet or exceed productivity standards to produce desired team and individual results.
- Be familiar with the items in your department so you can accurately and courteously answer customer questions.
- Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
- Know and implement the Cosentino’s Customer Service Standards.
- Able to operate, clean and maintain all equipment safely and competently.
- Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
- Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
- Demonstrates the basic math and reading skills required for the position.