Delivery Driver

Job Title: Product Technician

Job Family: Company Stores

FLSA Status: Non-Exempt

Job Code: 063

Date Created/Updated: Dec. 2016

Summary: The Product Technician is responsible for merchandise handling, including loading, securing,

delivering, setting up, troubleshooting, and demonstrating. Reviewing lease agreements is also

occasionally required.

Duties and

Responsibilities:

• Acquisition and Maintenance of Customers

• Verify correct product and accessories for delivery or return

• Ensure that all merchandise is clean and in operating condition prior to delivery

• Review necessary information sheets

• Load, secure, and protect product in delivery vehicle

• Offload, install, and demonstrate merchandise

• Ensure delivery schedule is followed

• Deliver merchandise to Customers’ homes and businesses without additional damage

• Assist with merchandise returns – load and service product in vehicle

• Perform routine service calls and product exchanges

• Clean and certify merchandise in the Quality Assurance Center for all items personally

returned

• Maintain the store’s warehouse in a neat and orderly manner

• Assist in maintaining the showroom floor as per company guidelines

• Safely operate delivery vehicle

• Document all vehicle movement on daily route sheets

• Conduct daily inspection of assigned delivery vehicle to ensure safety and maintenance

guidelines are met

• Confirm Customer identification, collect money, and obtain Customers signature on lease

agreements

• Assist in field marketing programs as requested by store management

• Deliver prescribed company advertisements and flyers when in field (5 up 5 down)

• Other tasks as assigned by management

Education and

Experience:

• High School diploma or equivalent preferred

Required Skills: • Position routinely requires lifting, loading and “dollying” merchandise 50 – 300 pounds

• Neatly groomed appearance

• Good communication skills

• Strong technical skills or working knowledge of electronic products

• Good driving skills

• Satisfactory MVR, D.O.T physical/certification in states that require it, drug screen,

criminal background investigation with job performance reference check and required

testing, a valid Driver’s License, and compliance with the Company’s Driver Qualification Policy

Job Type: Full-time

Pay: $13.75 - $14.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance

Work Location: In person