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Reports to: Office Manager

PRIMARY RESPONSIBILITIES

Responsible for assisting the dentist in the clinical treatment of patients

SPECIFIC DUTIES

Patient Management

  • Greet patients when they sign in and monitor arrival time
  • Set up treatment rooms for procedures
  • Escort patients to treatment room
  • Seat patients in treatment rooms
  • Show care and concern, and help patients feel comfortable
  • Obtain and review health histories according to office protocol
  • Ensure patients are always attended
  • Anticipate and assist dentist’s needs
  • Perform expanded functions and other tasks as assigned by the dentist
  • Mix dental materials
  • Ensure patients’ questions are answered thoroughly before they leave
  • Chart patients and record date, service rendered and any charges
  • Escort patients from the treatment room
  • Ensure proper treatment notes are recorded in patient’s chart
  • Perform clinical procedures as practice act allows and as directed by dentist
  • Give patient instruction and demonstrate when necessary
  • Monitor patient flow
  • Notify Treatment Coordinator if a patient should be called in the evening after a difficult appointment

Treatment Room Management and Sterilization

  • Keep dental units ready, stocked and clean
  • Oversee cleanliness of the treatment room according to sterilization procedures
  • Disinfect treatment rooms according to OSHA regulations
  • Sterilize all instruments and handpieces according to OSHA regulations
  • Keep trays, instruments and treatment room drawers organized
  • Ensure that office sterilization procedures document is on display
  • Promptly send out and monitor all dental laboratory cases
  • Implement the preventative maintenance/cleaning schedule for dental equipment
  • Maintain dental office emergency kits and nitrous and oxygen tanks
  • Follow laboratory procedures according to office protocol

Records Management

  • Securely store and handle patient records in compliance with state and federal requirements, including the HIPAA privacy and security regulations
  • Accurately file patient information
  • Arrange patient charts and radiographs for next day’s appointments
  • Track cases and referrals to and from other doctors
  • Assist in the administration of the recall system

Inventory Management

  • Monitor inventory and order dental office supplies as needed
  • Ensure that treatment rooms are stocked at all times

Office Participation

  • Help in other areas of the office when necessary (i.e., answering phones, unpacking supplies, completing insurance forms, moving former patient records, etc.)
  • Be an active participant in team meetings
  • Promote team concept by interacting with others in the office

PERSONNEL REQUIREMENTS

Education/Experience

  • High school diploma or equivalent
  • Graduate of accredited dental assisting program or dental assisting experience preferred
  • Coursework in dental instruments and procedures
  • Compliance with state dental practice requirements (e.g., x-ray requirements, OSHA training)
  • Computer skills [list computer skills required and any specific dental software]
  • Commitment to CE for career development

Interpersonal

  • Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community
  • Effective verbal skills to communicate with patients and staff

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Benefits:

  • 401(k)
  • 401(k) 2% match
  • 401(k) matching
  • Continuing education credits
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • License reimbursement
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday
  • No weekends

Work Location: In person

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