Dental Assistant and/or Front Desk Receptionist

```Duties```
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient information and insurance coverage
- Maintain patient records and ensure accuracy of medical and dental charts
- Follow infection control protocols to maintain a clean and safe environment
- Process payments and handle billing inquiries
- Coordinate referrals to specialists as needed
- Perform general administrative tasks, such as filing, faxing, and scanning documents

- Assist the dentist during a variety of treatment procedures, including routine cleanings, fillings, and extractions.

- Prepare and sterilize dental instruments and equipment for procedures, ensuring a clean and organized work environment.

- Take and process X-rays, impressions, and other diagnostic images as directed by the dentist.

- Educate patients on proper oral hygiene techniques and postoperative care instructions.

- Manage patient records, update medical histories, and schedule appointments.

```Experience```

- No experience is mandatory, willing to train the right candidates for both positions, however, previous experience as a front desk receptionist or in a similar role is preferred, especially experience in the dental field
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations professionally
- Detail-oriented with strong organizational skills

Job Types: Full-time, Part-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Ability to Commute:

• Perry, IA 50220 (Preferred)

Work Location: In person