Dental Assistant - Customer Service & Data Entry

Job Overview
If you are an experienced Dental Assistant and are looking for a change from the clinical environment while continuing to utilize your dental knowledge, we are looking for a Customer Service / Data Entry Specialist for our dental laboratory. In addition to your dental knowledge, this position requires strong interpersonal skills, the ability to multitask, and computer literacy.

Duties

• Receive email communication on new cases
• Downloading and sorting through new cases and placing in the correct folders.
• Inputting cases into 3Shape LMS software
• Communication with offices regarding due dates and organizing future schedules
• Handling Doctor calls on due dates and any concerns with the cases
• Ability to utilize Microsoft Programs such as Excel and Word
• Disinfecting lab cases and ensuring they make it to the correct department
• Invoicing and checking cases before they leave the lab

Experience

• Dental Assisting - 3 years (required)
• A background in an office setting or related fields is required, with experience in the dental field being highly desirable
• Familiarity with Microsoft Office
• Experience with multi-line phones is preferred
• Strong organizational skills and the ability to manage multiple cases effectively are critical for success

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Experience:

• Dental assisting: 3 years (Required)

Ability to Commute:

• Chesapeake, VA 23320 (Required)

Work Location: In person