Dental Assistant Full-Time

Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering a rewarding opportunity to contribute to a welcoming dental environment. You will be the first point of contact for patients, managing appointments, insurance verification, and medical documentation while supporting dental procedures with precision and professionalism.

Duties

• Greet patients warmly, schedule appointments, and manage the clinic’s daily calendar using dental practice management software such as Dentrix Ascend.
• Verify insurance coverage, process claims, and handle billing using systems like Meditech, Epic, or Athenahealth to ensure accurate medical collection and reimbursement.
• Prepare and review patient medical records, ensuring compliance with HIPAA regulations and maintaining meticulous documentation review practices.
• Assist dentists during procedures by preparing instruments, taking x-rays, and maintaining sterile environments following dental terminology standards.
• Manage multi-line phone systems with excellent phone etiquette; respond promptly to patient inquiries and coordinate appointment scheduling efficiently.
• Support administrative tasks including filing, data entry, and managing electronic health records (EHR systems) such as eClinicalWorks or Meditech.
• Conduct insurance verification, explain treatment plans to patients, and assist with intake processes to enhance patient service experience.

Experience

• Proven clinic experience in a dental or medical office environment with familiarity in dental terminology and medical coding (CPT, ICD-10/ICD-9).
• Strong computer skills including proficiency in Microsoft Office Suite, dental practice management software (Dentrix Ascend), and EMR systems like Epic or Athenahealth.
• Knowledge of HIPAA regulations and health information management practices to ensure confidentiality and compliance.
• Prior experience with medical billing, Medicare claims processing, ICD coding, and care plan documentation is highly desirable.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Excellent customer service skills combined with clerical experience in front desk operations; ability to handle multi-line phones and manage office workflows smoothly.
• Demonstrated ability to work efficiently under pressure while maintaining attention to detail in medical records management and administrative support roles. Embark on a fulfilling career where your skills make a difference every day! We are committed to fostering an inclusive environment that values your expertise in dental office management and patient care support. Join us to help create healthier smiles while advancing your professional growth!

Pay: $18.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person