Dental Assistant / Patient Coordinator

About Us Desert Foothills Dental is an established private practice driven by a clear Core Purpose: To build lifelong relationships based on trust by treating our patients holistically. We focus on the vital partnership between our patients and our dental team, empowering individuals to take charge of their oral health.

We believe in a drama-free, highly supportive workplace where people genuinely enjoy coming to work. We hire for mindset first. Our culture is defined by three Core Values:

• Humble: We put ego aside, own our mistakes, practice honest dialogue, and are always ready to learn.
• Hungry: We are self-starters who show up prepared, drive results, and pursue growth.
• Heart: We bring a positive attitude, empathy, and steadiness to every interaction. Team stability is our heartbeat—we protect each other by showing up consistently.

Our Patient Promise is simple: Communication, Clarity, and Comfort. If you are a reliable professional who embodies these traits and loves what you do, we want you on our team.

The Objective We are seeking a high-energy, highly skilled "Unicorn"—a credentialed Dental Assistant who is equally comfortable and confident running the front desk. In this position you will be the ultimate practice flex-player. You will jump from taking X-rays and assisting chairside to sitting at the Check-Out desk to present treatment plans and financial arrangements.

Because our team and patients rely heavily on this role, exceptional attendance and a happy, team-first attitude are absolute requirements. If you have a history of chronic absenteeism or calling out at the last minute, this will not be a good fit.

Key Responsibilities

• Clinical Excellence: Perform chairside assisting, room turnover, and sterilization. Take high-quality radiographs. Propose, educate, and perform clinical sealants to protect our patients holistically.
• Financial & Treatment Coordination: Present treatment plans with clarity and calm confidence. Explain the why behind procedures (focusing on health and risk of loss). Process financial arrangements and collect patient portions accurately.
• Schedule Protection: Ensure every patient checks out with their next appointments scheduled. Assist the front-office team with inbound phones, scheduling, and dynamic patient follow-up.
• Deliver the Patient Promise: Ensure every patient experiences clear communication and absolute comfort with a warm, welcoming attitude.

Requirements

• Rock-Solid Reliability: You take pride in your punctuality and attendance. Your team never has to guess if you are going to show up.
• Active Arizona Dental X-Ray Certification (Required).
• Minimum 2+ years of Dental Assisting experience.
• Proven experience with Front Desk duties (Treatment presentation, scheduling, understanding of dental insurance/billing).
• Excellent communication skills—you must be comfortable discussing money and asking for payment with a smile.
• Experience with Open Dental is highly preferred.

Benefits

• Dental insurance benefit plan
• Paid time off & Paid holidays
• Professional development assistance
• Employee discount
• Coming Soon: 401K and Medical Insurance

Pay: From $25.00 per hour

Expected hours: 36.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Free parking
• Happy hour
• Health insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Uniform allowance

Application Question(s):

• Our office runs on team reliability, and our morning huddle starts promptly. On a scale of 1-10, how would your previous employers rate your punctuality and attendance?
• We are looking for team members who genuinely enjoy being at work and bring positive energy. Why are you looking for a new dental home?
• This role requires presenting treatment plans and collecting payments. On a scale of 1-10, how comfortable are you discussing money with patients?
• We are located at 1345 E Chandler Blvd Suite 121, Phoenix AZ 85048. How far will your drive be?

License/Certification:

• X-Ray Certification (Required)
• Coronal Polish Certificate (Preferred)

Work Location: In person