Dental Assistant/Receptionist

Job Overview
We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This role combines front desk responsibilities with clinical support, offering an engaging opportunity to provide exceptional patient care and streamline office operations. The ideal candidate will be energetic, detail-oriented, and possess a strong foundation in dental and medical administrative support, along with proficiency in various electronic health record (EHR) systems. Your enthusiasm and dedication will help create a welcoming environment where patients feel valued and cared for from the moment they walk through the door.

Duties

• Greet patients warmly, verify insurance coverage, and schedule appointments using dental office management software such as Dentrix or Eaglesoft
• Manage multi-line phone systems with professional phone etiquette, handling inquiries, appointment scheduling, and patient follow-up
• Perform administrative tasks including filing, data entry, and maintaining accurate medical records in EMR systems like Epic, Meditech, or eClinicalWorks
• Verify insurance benefits and process claims efficiently while ensuring compliance with HIPAA regulations for patient confidentiality
• Assist dental providers during procedures by preparing instruments, taking X-rays, and documenting treatment details accurately in EHR systems
• Conduct intake procedures for new patients, review medical histories, and update care plans as needed
• Support billing processes through medical coding (ICD-10, CPT coding), medical collection efforts, and documentation review to ensure timely reimbursement

Qualifications

• Proven experience in a dental office or medical clinic environment with strong knowledge of dental terminology and medical billing practices
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Dentrix or Eaglesoft; proficiency in Microsoft Office suite is a plus
• Knowledge of HIPAA regulations and best practices for health information management
• Ability to perform accurate 10-key typing and maintain high attention to detail in documentation review and data entry
• Strong customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are highly valued
• Experience with insurance verification, medical coding (ICD-9/10), CPT coding, and Medicare/Medicaid processes preferred
• Excellent organizational skills with clerical experience including filing, scheduling, and managing medical records
• Demonstrated ability to handle multi-line phone systems efficiently while maintaining professionalism under pressure
• Prior clinic or hospital experience is advantageous; familiarity with dental office software such as Dentrix or Eaglesoft is preferred

Join our team to make a meaningful difference in patients’ lives by providing outstanding clinical support and administrative excellence. We’re committed to fostering a positive work environment where your skills grow alongside your passion for healthcare!

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 15 per week

Benefits:

• Continuing education credits
• Employee discount
• Free parking
• Opportunities for advancement

Work Location: In person