Dental Assistant/Receptionist

Overview
Join our 1 doctor patient centered private practice team as a Dental Assistant/Receptionist, where your energy and dedication will directly enhance patient experiences and streamline operations. This vital role combines front desk responsibilities with clinical support, ensuring our patients receive exceptional care from the moment they walk through the door. We are committed to fostering a positive environment that values professionalism, compassion, and efficiency. All positions are designed to provide valuable experience in a thriving dental practice.

Responsibilities

• Greet patients warmly upon arrival, verify insurance coverage, and manage appointment scheduling using Dentrix.
• Perform patient intake procedures, including collecting medical histories and updating personal information accurately.
• Assist dental providers during procedures by preparing instruments, sterilizing equipment, and maintaining a clean operatory environment.
• Handle dental billing and coding tasks to ensure accurate documentation and insurance claims processing.
• Verify insurance benefits, process claims and follow up on unpaid or denied claims to optimize revenue flow.
• Maintain meticulous medical records and ensure compliance with HIPAA regulations for patient confidentiality and data security.
• Manage front desk duties including answering multi-line phone systems with professional phone etiquette, scheduling appointments, and managing patient flow efficiently.
• Support office management tasks such as filing, data entry with 10-key typing skills, and maintaining organized medical records for quick retrieval.
• Collaborate with team members to review care plans, update documentation reviews, and ensure seamless communication between clinical and administrative staff.

Skills

• Proven experience in dental office settings or clinics with strong knowledge of dental terminology and administrative support.
• Proficiency in Dentrix experience is a plus.
• Excellent computer skills including Microsoft Office suite (Word, Excel), multi-line phone systems, and health information management software.
• Strong understanding of HIPAA compliance standards along with documentation review skills for medical records accuracy.
• Exceptional customer service skills paired with professional office experience in front desk or medical receptionist roles.
• Ability to handle clerical tasks efficiently such as filing, faxing, scanning documents, and managing medical records with attention to detail.
• Knowledge of dental terminology combined with clinic experience ensures smooth coordination between clinical procedures and administrative functions. Embark on a rewarding career where your enthusiasm makes a difference! We’re looking for motivated individuals eager to contribute to a friendly team dedicated to providing top-tier dental care while supporting the operational excellence of our practice.

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Dental receptionist: 1 year (Preferred)
• Dental assisting: 1 year (Preferred)

Work Location: In person