Dental Assistant/Receptionist

Job Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering a rewarding opportunity to contribute to a positive patient experience. You will be the friendly face and efficient organizer that keeps our dental practice running seamlessly, supporting both clinical staff and patients with enthusiasm and professionalism.

Duties

• Greet patients warmly, verify insurance coverage, and schedule appointments using advanced EMR (Open Dental)
• Manage patient check-in and check-out processes, ensuring accurate documentation review and data entry
• Assist dentists during procedures by preparing instruments, taking X-rays, and maintaining sterilization protocols in compliance with HIPAA regulations
• Handle medical billing and coding tasks including CPT, ICD-9, ICD-10 codes, and insurance verification to facilitate accurate claims processing
• Maintain organized medical records, update care plans, and review documentation for completeness and accuracy
• Answer multi-line phone systems with professional phone etiquette; address patient inquiries promptly and courteously
• Perform administrative support tasks such as filing, appointment reminders, managing office supplies, and handling patient intake forms

Requirements

• Proven clinic or dental office experience with strong knowledge of dental terminology and medical administrative procedures
• Familiarity with Open Dental; proficiency in Microsoft Office suite is essential
• Experience with medical billing including CPT coding, ICD coding (ICD-9/ICD-10), insurance verification, and Medicare processes
• Ability to handle sensitive health information in compliance with HIPAA standards; excellent attention to detail for documentation review
• Bilingual skills are a plus to serve diverse patient populations effectively
• Strong customer service skills paired with professional phone etiquette and excellent typing skills (including 10-key typing)
• Office management experience including scheduling, filing, and front desk operations in a healthcare setting
• Knowledge of dental terminology and procedures is highly desirable; previous dental clinic or hospital experience is preferred
• Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude

Join us to make a difference in patients’ lives while advancing your career in a vibrant healthcare setting. We are committed to fostering an inclusive environment that values your skills and dedication!

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Disability insurance
• Employee discount
• Free parking
• Paid sick time
• Paid time off

Work Location: In person