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Dental Assistant/Receptionist

Job Overview
We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This dual-role position offers an exciting opportunity to provide exceptional patient care while managing efficient front desk operations. The ideal candidate will be energetic, detail-oriented, and possess a strong background in dental and medical administrative support. You will play a vital role in ensuring smooth clinic workflows, delivering outstanding patient service, and maintaining accurate medical records. This paid position is perfect for someone eager to grow within a supportive healthcare environment while utilizing their diverse skill set.

Duties

Greet patients warmly, verify insurance coverage, and schedule appointments using Open Dental.
Assist dental providers during procedures by preparing treatment rooms and managing dental supplies with precision
Collect payments, process medical and dental billing, and perform insurance verification including CPT coding, and documentation review
Maintain accurate patient records, update health information management systems, and ensure compliance with HIPAA regulations
Manage multi-line phone systems with professional phone etiquette; handle appointment scheduling and patient inquiries efficiently
Support medical administrative tasks such as filing, data entry (including 10 key typing), and managing electronic health records
Facilitate intake processes for new patients and assist with clinic operations to optimize patient flow and office management

Requirements

Desire to WOW team members and patients
Dental related experience preferred, but not necessary
Happy Personality
Positive and Optimistic
Effective Communication
Strong work ethics
Integrity
Intentional
Detail-oriented
Self motivated
Team-Oriented
Enthusiastic
Eager to learn new skills
Caring
Able to lift 35 lbs
Excellent computer skills including Microsoft Office Suite; ability to navigate multiple software applications seamlessly
Strong organizational skills with attention to detail in documentation review and medical records management
Exceptional patient service skills combined with professional phone etiquette and clerical experience at the front desk
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Prior clinic or dental office experience is preferred; familiarity with insurance verification and medical billing processes is a plus
Ability to handle sensitive information discreetly while maintaining confidentiality in accordance with HIPAA guidelines