Dental Assistant/Receptionist

Job Overview
We are seeking a friendly, organized, and dependable Dental Assistant / Receptionist to join our dental practice. This dual-role position supports both clinical and front office operations, ensuring excellent patient care, smooth daily workflow, and a positive patient experience from check-in to check-out.

Responsibilities

• Assist the dentist during dental procedures
• Prepare treatment rooms and sterilize instruments
• Take and process dental X-rays (as permitted by state regulations)
• Prepare dental materials and tray setups
• Maintain accurate clinical records and charting
• Ensure infection control and OSHA compliance
• Provide patient education and post-operative instructions
• Greet patients warmly and manage the front desk operations efficiently.
• Handle patient inquiries via phone and in-person with excellent phone etiquette and customer service skills.
• Verify patient insurance information and assist with insurance claims processing.
• Maintain accurate patient records, ensuring compliance with HIPAA regulations.
• Perform medical billing and coding tasks
• Assist with medical collections as needed and manage patient payment plans.
• Collaborate with dental staff to ensure smooth operation of clinic activities and care plans.
• Support the dental team with clerical duties, including filing, intake processes, and managing multi-line phone systems.

Experience

• Minimum 5 years of experience.
• Previous experience as a Dental Assistant/Receptionist or in a similar medical administrative support role is preferred.
• Familiarity with medical terminology, dental terminology, and health information management is essential.
• Bilingual candidates are encouraged to apply to enhance patient communication.
• Strong computer skills with an ability to type efficiently (10 key typing) are required.
• Experience in a clinic or hospital setting is advantageous but not mandatory. Join our team and contribute to providing outstanding patient care while developing your skills in a supportive environment!

Job Type: Full-time

Pay: $18.00 - $28.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person