Dental Assistant/Receptionist

Job Overview
We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental team. This role combines front desk administrative support with clinical assistance, ensuring a seamless patient experience from appointment scheduling to treatment. The ideal candidate will be energetic, detail-oriented, and passionate about providing exceptional care and service. You will play a vital part in maintaining efficient office operations while supporting patients through every step of their dental journey. This paid position offers an exciting opportunity to grow within a professional, patient-centered environment.

Responsibilities

• Greet patients warmly, verify insurance coverage, and manage appointment scheduling using dental practice management software such as Eaglesoft or Dentrix
• Assist dentists during procedures by preparing instruments, taking X-rays, and ensuring patient comfort
• Verify insurance benefits, process claims, and handle collections using systems like Epic, Meditech, or Athenahealth
• Maintain accurate and detailed medical and dental records in Electronic Health Record (EHR) systems including eClinicalWorks or similar platforms
• Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations and proper CPT coding for procedures
• Manage phone calls professionally with excellent phone etiquette, answer multi-line systems, and handle patient inquiries efficiently
• Perform administrative tasks such as filing, data entry, medical billing, insurance verification, and appointment reminders to support smooth office operations

Skills

• Extensive knowledge of dental terminology, medical coding (ICD-9, ICD-10), and insurance billing processes including Medicare and Medicaid requirements
• Proficiency in EMR (Electronic Medical Records) systems like Eaglesoft, Dentrix, or similar platforms; familiarity with Meditech or Athenahealth is a plus
• Strong understanding of HIPAA regulations to ensure patient privacy and confidentiality at all times
• Experience with medical collection processes and documentation review for accuracy and completeness
• Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing skills such as 10-key typing for efficient data entry
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Previous clinic or dental office experience is preferred; familiarity with front desk duties such as intake, scheduling, and office management enhances your fit for this role

Join our team to make a meaningful difference in patients’ lives by delivering exceptional dental care combined with outstanding administrative support. We value energetic professionals dedicated to fostering a welcoming environment where both patients and team members thrive!

Pay: $23.00 - $26.00 per hour

Work Location: In person