Dental care coordinator/Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Dental Care Coordinator/Receptionist to join our vibrant dental team. This role is essential in creating a welcoming environment for patients while efficiently managing administrative tasks that keep our practice running smoothly. The ideal candidate will be energetic, highly organized, and possess excellent communication skills, ensuring every patient experience is positive from the moment they walk through the door. You will serve as the first point of contact, coordinating appointments, verifying insurance, and supporting clinical staff with administrative needs. This paid position offers an exciting opportunity to grow within a fast-paced dental practice dedicated to exceptional patient care.

Responsibilities

• Greet patients warmly and manage front desk operations with professionalism and enthusiasm
• Schedule appointments accurately using Eaglesoft
• Verify insurance coverage and benefits, including Medicare and other third-party payers, ensuring accurate billing and coding
• Collect payments, process co-pays, and handle medical collections with attention to detail and compliance with HIPAA regulations
• Manage patient records by updating electronic health records (EHR)
• Answer multi-line phone systems professionally, providing excellent customer service and appointment coordination
• Maintain organized filing systems for medical records and office documents while ensuring confidentiality in accordance with HIPAA standards
• Support clinical staff by preparing patient intake forms, updating care plans, and managing medical office documentation

Requirements

• Minimum 2 year experience in a dental office setting with strong knowledge of dental terminology and dental administrative support
• Familiarity with Eaglesoft or similar platforms
• Knowledge of insurance verification processes
• Excellent computer skills
• Strong understanding of HIPAA regulations to ensure patient confidentiality and data security
• Exceptional phone etiquette combined with effective communication skills
• Bilingual in Spanish
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail

Join our team today to be part of a passionate practice committed to delivering outstanding patient care while fostering a supportive work environment. We value energetic professionals who thrive on helping others and excel in administrative excellence!

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person