Job Overview
We are seeking a reliable and proactive Clinic Operations & Administration Executive to manage daily administrative operations, digital advertising, insurance coordination, IT support, and government-related tasks for our dental clinic. The ideal candidate should be well-organized, tech-savvy, and familiar with UAE healthcare and government processes.
Key ResponsibilitiesDigital Marketing & Advertising
- Manage and optimize Google Ads and Facebook/Instagram Ads for the clinic
- Monitor ad performance, budgets, and lead generation
- Coordinate with the clinic team to promote services and offers
- Basic understanding of SEO and social media marketing is an advantage
Insurance & Billing Support
- Handle insurance submissions, pre-authorizations, and claims follow-ups
- Coordinate with insurance companies and TPAs
- Maintain accurate patient billing records
- Assist in resolving claim rejections and discrepancies
Administrative & Accounting Support
- Maintain daily bills, invoices, and expense records for accounting purposes
- Coordinate with external accountants/auditors when required
- Ensure proper filing and documentation of clinic records
IT & Technical Support
- Provide basic IT support to clinic staff (computers, printers, software, internet)
- Coordinate with external IT vendors when required
- Ensure smooth functioning of clinic systems and digital tools
Government & PRO-related Work
- Visit government offices when required
- Handle visa processing, renewals, and cancellations for clinic staff
- Assist with DHA, MOH, or other regulatory documentation as needed
- Coordinate with typing centers and PRO services
Required Skills & Qualifications
- Proven experience in clinic administration or healthcare operations (preferred)
- Knowledge of Google Ads and Facebook Ads
- Familiarity with insurance submission processes in the UAE
- Basic IT troubleshooting skills
- Good knowledge of UAE visa and government procedures
- Strong organizational and multitasking abilities
- Good communication skills in English (Arabic is a plus)
Preferred Experience
- Experience working in a dental or medical clinic in the UAE
- Prior handling of insurance portals and TPAs
- Experience coordinating with DHA/MOH or PRO services
Salary & Benefits
- Salary: As per experience
- Visa and benefits as per UAE labor law
Job Type: Full-time
Pay: From AED4,000.00 per month