Dental Front Desk

Want to be part of an amazing dental office in Herriman, Utah?

Copper Mountain Dental is Hiring!
Dental Front Desk career opening for someone of good character who is trustworthy, helpful, friendly, courteous, kind, cheerful, and warm but can also be firm and strong when needed.

Responsibilities include: answering phones, scheduling appointments, submitting insurance claims, presenting financial aspects of treatment plans, taking payments, helping the office to work smoothly and efficiently.

Ideal candidate would have experience with dental insurance claims and financial treatment plan presentation. Open Dental software experience is also a plus.

If you have experience in the dental industry as an assistant or in front desk that is also a plus.

The office is currently open Mondays, Thursdays, and Fridays except when closed on occasion when Doctor has to take time off. We are also occasionally open on Wednesdays when we need to fit in more patients (usually on a week when we are closed on Friday).

Our office is growing and getting more busy but we only need help 1-2 days per week right now on our days when we are busy. The challenge is that those days vary. Some weeks we are very busy on Mondays and Fridays and some weeks we are very busy only on Thursdays. Ideally we are looking for someone who wants part time work and is flexible on the days they work.

Pay depends on level of experience and proficiency.

We are looking for someone to help with our front desk and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and answering phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome patients as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Open Dental, phones, and dental insurance claims would be ideal
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree

Job Type: Part-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Employee discount

Experience:

• Open Dental: 1 year (Preferred)
• Dental Insurance Claims: 1 year (Preferred)
• Dental assisting: 1 year (Preferred)
• Dental Front Desk: 1 year (Required)

Work Location: In person