Dental Front Desk Coordinator

Now Hiring: Front Desk Coordinator – Join a Thriving Dental Practice Geared Towards Providing a Great Patient Experience

*All applicants must have previous dental experience*

Location: Walnut Creek, CA | Position Type: Full-Time

Are you organized, energetic, and passionate about helping people feel seen, heard, and cared for? At Walnut Creek Dentists, we are seeking a Front Desk Coordinator who can create an exceptional experience for our patients while keeping our systems running smoothly.

What Makes Our Office Different:

● We operate with core values of excellence, integrity, dedication, and compassion, not just in patient care, but in how we treat each other.

● A structured onboarding process designed to support and train you thoroughly

● We have clearly defined systems and training so you are never left guessing.

● Our office is modern, clean, efficient, and filled with people who enjoy working together.

Your Responsibilities Will Include:

● Greeting patients warmly, checking them in and out, and managing daily flow

● Answering phones, scheduling appointments, and coordinating follow-ups

● Explaining treatment plans, payment options, and handling billing questions

● Sending and following up on insurance verifications, claims, and pre-authorizations

● Managing digital forms, Modento messaging, and Dentrix data entry

We’re Looking For Someone Who:

● Is professional, courteous, and committed to providing the best patient experience possible

● Communicates clearly and kindly with patients and teammates alike

● Is tech-savvy and comfortable with Dentrix and/or Modento (or willing to learn quickly)

● Believes in delivering excellent service and showing up as a team player every day

Schedule and Compensation:

● Full-time position, Monday–Thursday (8a-5p) Friday (7a-4p)

● Competitive pay based on experience

● Benefits include paid holidays, PTO, bonus structure, and growth opportunities

To Apply: Respond with your resume and a brief introduction. We would love to hear why you might be a great fit for our front office family.

*All applicants must have previous dental experience*

Job Type: Full-time

Pay: $28.00 - $34.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Health insurance
• Paid time off

Experience:

• Dental receptionist: 1 year (Preferred)

Work Location: In person