Dental front Desk Coordinator

Job Summary
We are seeking a dynamic and organized Dental Front Desk Coordinator to join our vibrant dental team! In this essential role, you will be the welcoming face of our practice, ensuring smooth daily operations and exceptional patient service. Your energetic approach and attention to detail will help create a positive experience for every patient while managing administrative tasks efficiently. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare support, this is the perfect opportunity to grow your career in dental office management.

Responsibilities

• Greet patients warmly and professionally, providing outstanding customer service at all times
• Schedule appointments accurately using dental practice management software such as Eaglesoft
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications with precision
• Manage patient check-in and check-out processes, ensuring all documentation is complete and accurate
• Collect payments, process dental billing and perform collections using systems like Eaglesoft billing.
• Maintain organized dental records and ensure compliance with HIPAA regulations for patient confidentiality
• Answer multi-line phone systems promptly with excellent phone etiquette, directing calls efficiently
• Review documentation for accuracy, including medical history forms, care plans, and treatment authorizations
• Assist with administrative support tasks such as filing, data entry (including 10 key typing), and managing office supplies

Requirements

• Proven experience in dental office administration and front desk roles; dental office experience preferred
• Strong knowledge of dental terminology, coding, and insurance procedures
• Excellent computer skills including proficiency in Microsoft Office Suite and dental practice management software like Eaglesoft
• Ability to handle sensitive patient information in accordance with HIPAA standards with meticulous documentation review skills
• Exceptional customer service skills combined with professional phone etiquette and strong organizational abilities
• Bilingual abilities are a plus to better serve diverse patient populations
• Strong clerical skills including filing, faxing, and managing multi-line phone systems
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail
• Discussing treatment plans and finances with patients.

Join us as a vital part of our team where your enthusiasm for healthcare administration will make a meaningful difference! We are committed to fostering a supportive environment that values your contributions and helps you thrive professionally.

Pay: $25.30 - $30.47 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person