Dental Front Desk Coordinator/ Receptionist

Looking for a 5- star front desk team member to join our fantastic team!

Job Summary:

We are a family-oriented, fee for service private practice in the Mandarin area of Jacksonville seeking a energetic, friendly Front Desk Coordinator to join our amazing team. We are looking for someone who is highly motivated, reliable, and works as a team.

Job responsibilities include, but are not limited to the following:

- Greet patients in a welcoming, friendly manner.

- Ability to handle all aspects of front desk such as maintaining doctor and hygiene schedule, proper phone etiquette, accurate information intake, exceptional customer service skills, managing patient forms.

- Collect and process patient payments, insurance co-pays, and any outstanding patient balances.
- Maintain patient records accurately and ensure compliance with HIPAA regulations.

-Utilize practice management software efficiently (Open Dental).

Experience:

- Previous experience in a dental office or customer service role is preferred, but we are willing to train the right candidate.

-Pay scale flexible based on dental office experience.

- Excellent communication skills and ability to interact professionally with patients and other team members.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Experience:

• Customer service: 1 year (Preferred)
• Dental terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Jacksonville, FL 32258 (Required)

Ability to Relocate:

• Jacksonville, FL 32258: Relocate before starting work (Required)

Work Location: In person