Dental Front Desk Receptionist

Job Summary:
We are seeking a skilled, friendly, and detail-oriented Dental Check-Out Receptionist to join our team. As the final point of contact for our patients, you play a key role in delivering an exceptional experience while ensuring a smooth and accurate check-out process. Your primary responsibilities will include verifying insurance eligibility, presenting treatment plans and collecting copays / fees at check-out, electronically processing completed insurance claims, processing templated letters, scheduling appointments, and maintaining accurate patient records.

If you have strong communication skills, enjoy working with people, and take pride in providing outstanding patient care, we would love to hear from you.

Key Responsibilities:

• Present treatment plans and review fees with patients
• Collect copays and outstanding balances at check-out
• Verify insurance eligibility and submit electronic insurance claims
• Answer phones (second) and schedule appointments, answer patient questions and concerns
• Process post-treatment letters using established templates
• Accurately collect and maintain patient information, including insurance details
• Assist with administrative tasks such as scanning, faxing, and document management
• Maintain a clean, organized, and welcoming front desk environment
• Follow HIPAA guidelines to ensure patient privacy and confidentiality

Qualifications:

• Previous dental office experience required (front desk or assisting)
• Strong understanding of dental terminology and insurance processes
• Knowledge of HIPAA regulations
• Excellent organizational skills and attention to detail
• Strong interpersonal and communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Experience with dental practice management software and multi-line phone systems preferred

About Our Practice:

Our practice is built on high-quality care and strong relationships with both our patients and referring offices. We are looking for someone who brings a calm, friendly, and professional demeanor to every interaction.

Compensation & Benefits:

• Competitive pay based on experience
• Major medical reimbursement plan (up to $250/month)
• Paid time off
• Uniform allowance
• Generous 401(k) match

All resumes and references will be carefully reviewed as we search for the right addition to our team.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Uniform allowance

Experience:

• dental customer service: 1 year (Required)
• dental insurance: 1 year (Required)
• Computer skills: 1 year (Required)

Ability to Commute:

• Bradenton, FL 34209 (Required)

Ability to Relocate:

• Bradenton, FL 34209: Relocate before starting work (Required)

Work Location: In person