Dental Front Desk Receptionist

Overview
We are seeking a dynamic and detail-oriented Dental Front Desk Receptionist to join our vibrant dental team! In this vital role, you will be the welcoming face of our practice, ensuring a smooth and positive experience for every patient from the moment they walk through the door. Your energetic approach and exceptional organizational skills will help coordinate appointments, manage patient records, and facilitate seamless communication between patients and our dental professionals. If you thrive in a fast-paced environment and have a passion for delivering outstanding customer service, this is the perfect opportunity to grow your career in dental office management!

Duties

• Greet patients warmly and professionally, creating a friendly and welcoming atmosphere.
• Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix.
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications accurately.
• Collect payments and process co-pays
• Ensuring compliance with HIPAA regulations
• Answer multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly and professionally.
• Assist with intake procedures, document review, and data entry to support smooth operations.
• Coordinate with dental staff to ensure accurate documentation of care plans and treatment schedules.

Requirements

• Proven experience as a medical or dental receptionist with clinic or office experience preferred.
• Familiarity with Dentrix or Eaglesoft is highly desirable.
• Excellent computer skills
• Exceptional customer service skills with the ability to handle multi-line phone systems efficiently.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Ability to maintain HIPAA compliance by safeguarding patient confidentiality at all times.
• Strong organizational skills with attention to detail for documentation review and filing accuracy.
• Prior clinic or dental office experience is preferred; familiarity with health information management is advantageous.
• Demonstrated professionalism in handling medical records, appointment scheduling, insurance verification, and billing procedures. Join us in making a difference by providing exceptional administrative support that keeps our dental practice running smoothly! We value energetic individuals who are committed to delivering top-tier patient service while supporting our team’s success through efficient office management practices.

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person