Dental Front Desk Receptionist/ Call Center

Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively in both English and Spanish.

Responsibilities

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Answer phone calls with excellent phone etiquette, directing inquiries to the appropriate personnel.
• Manage front desk operations, including scheduling appointments and maintaining calendars.
• Perform clerical duties such as data entry, filing, and maintaining office supplies.
• Handle incoming and outgoing mail and packages efficiently.
• Assist in office management tasks to ensure smooth daily operations.
• Maintain confidentiality of sensitive information while providing support to staff and clients.
• Utilize computerized systems for record keeping and appointment scheduling.

Skills

• Proficient in office management practices with strong clerical skills.
• Excellent phone etiquette with the ability to communicate clearly and professionally.
• Experience in data entry with a high level of accuracy.
• Bilingual (English/Spanish) is preferred to assist diverse clientele effectively.
• Strong typing skills with familiarity in using various computer software applications.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• A friendly demeanor with strong interpersonal skills to foster positive relationships with clients and colleagues.
• If you are passionate about providing outstanding service and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.

Job Type: Full-time

Pay: From $25.00 per hour

Schedule:

• 8 hour shift
• Day shift

Experience:

• Customer service: 2 years (Required)
• Dental terminology: 2 years (Required)

Work Location: In person