Dental Front Office Administrator: Treatment and Financial Coordination

Be the Face of Our Practice. Lead Patients into Care with Confidence.

Are you confident, engaging, and passionate about guiding patients into the care they need? Do you thrive in a highly visible, patient-facing role where your communication skills directly impact treatment acceptance and practice growth?

We are a high-quality, family-oriented dental office seeking a Dental Front Office Administrator: Treatment and Financial Coordination—a polished, professional presence who excels at welcoming patients, clearly presenting treatment, and enrolling patients into care with clarity and confidence.

This is a face-forward leadership role at the heart of our practice. You are the first impression, the primary patient advocate, and a key driver of case acceptance and financial success.

Your Role & Impact

As the front office leader, you will:

● Serve as the primary greeter and guide for every patient entering the practice
● Create a warm, confident, and professional first impression that builds trust immediately
● Lead patients through their visit experience from arrival to checkout
● Present treatment plans clearly, emphasizing value, benefits, and outcomes
● Enroll patients into treatment by confidently discussing financial options and next steps.

• Coordinate insurance, billing, payments, and collections with accuracy and transparency
• ● Maintain an optimized daily schedule to support productivity and patient flow

● Actively support internal marketing and patient retention initiatives
● Represent the practice brand through professionalism, communication, and demeanor
● Assist with light social media content that highlights our culture and patient experience.

Compensation will be matching level of contribution and experience.

What We’re Looking For

• ● A polished, welcoming presence with a great smile and strong interpersonal skills

● Exceptional communication skills—both conversational and financial
● Proven experience presenting treatment plans and discussing fees
● Comfort guiding patients toward care decisions with empathy and confidence
● Experience with Open Dental software
● Knowledge of dental insurance, billing, and collections
● Strong organizational skills and ability to multitask in a fast-paced front office
● Numbers-savvy and motivated by production and collection goals
● Familiarity with KPI dashboards and performance tracking
● Proficiency with Google Workspace (Gmail, Drive, Docs, Sheets, Calendar)
● Working knowledge of Microsoft Word, Excel, and PowerPoint
● Familiarity with CRM systems and AI-enabled tools is a plus
● Sales, hospitality, or case acceptance experience preferred
● Social media posting or content creation experience is a bonus

Why You’ll Love This Role

● You are central to patient experience and practice growth
● Your communication skills directly impact treatment acceptance
● You work in a supportive, professional, team-driven environment
● Your personality and leadership are valued—not hidden behind a desk

if you love connecting with people, guiding conversations with confidence, and helping patients say “yes” to care, we would love to meet you. Join our team and be the welcoming face that helps patients feel comfortable, informed, and excited about their dental health

Pay: $30.00 - $38.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee mentoring program
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Retirement plan

Work Location: In person