Dental Front Office Assistant

<Job Summary>
Join our dynamic dental practice as a Dental Front Office Assistant, where you'll be the welcoming face and organized backbone of our clinic. In this vital role, you'll manage patient interactions, handle administrative tasks with precision, and ensure smooth daily operations. Your energetic approach will help create a positive experience for every patient while supporting the clinical team with essential administrative support. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient service, this opportunity is perfect for you!

<Responsibilities>

• Greet patients warmly and manage check-in/check-out procedures efficiently using dental practice management software such as Eaglesoft or Dentrix
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications accurately
• Schedule appointments, manage patient flow, and coordinate with clinical staff to optimize daily clinic operations
• Collect payments, process medical billing and coding using CPT, ICD-9, ICD-10 codes, and Meditech or Epic EMR systems
• Maintain accurate medical records and ensure compliance with HIPAA regulations for patient confidentiality and data security
• Review documentation for completeness and accuracy, including care plans and medical records review
• Answer multi-line phone systems professionally, provide excellent customer service, and handle patient inquiries with care and clarity

<Skills>

• Extensive experience with medical collection processes, medical billing, and coding including CPT, ICD-9/10 coding standards
• Proficiency in EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Eaglesoft, Dentrix or similar platforms
• Strong knowledge of HIPAA regulations and health information management best practices
• Ability to navigate dental terminology alongside medical terminology for accurate documentation and billing
• Exceptional computer skills including Microsoft Office suite; typing skills (10 key typing) are a plus
• Bilingual abilities are highly valued to serve diverse patient populations effectively
• Previous clinic or dental office experience is preferred; familiarity with office management and front desk duties is essential
• Excellent phone etiquette, customer service skills, and clerical experience in a busy medical or dental setting
• Knowledge of insurance verification procedures, Medicare policies, ICD coding standards (ICD-10), and hospital or healthcare environment experience enhances your fit for this role

Embark on a rewarding career where your organizational skills and passion for patient care make a real difference! We are committed to providing paid opportunities that foster growth in a supportive team environment. Join us to help deliver outstanding dental care while advancing your professional skills in a vibrant setting!

Job Type: Full-time

Pay: $17.32 - $22.88 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person