Bilingual in English and Spanish is a plus
Join our dedicated dental team as a Dental Front Office Coordinator, a key leadership role where patient warmth, critical thinking, and operational excellence set the tone for the entire office.
Are you warm, reliable, and natural at engaging with people? We’re looking for a standout communicator who delivers five-star hospitality, solves problems effortlessly, and takes pride in making every patient feel valued from the moment they arrive.
Key Responsibilities
- Serve as the face and heart of our practice: warmly welcome every patient and ensure comfort and confidence throughout their visit.
- Master front office operations: manage check-in, check-out, and high-volume scheduling to support efficiency, productivity, and an exceptional patient experience.
- Be an insurance expert: verify benefits, field inquiries with empathy, and guide patients clearly and confidently through their coverage and costs.
- Maintain meticulous records and uphold the highest standards of confidentiality in accordance with HIPAA.
- Demonstrate sharp organization and attention to detail using leading dental software and electronic health records systems.
- Excel at multi-tasking: from patient communications and phones to inventory and treatment coordination, you handle every task with professionalism and care.
- Contribute to a culture of warmth and excellence through collaboration, initiative, and a genuine patient-first mindset.
Qualifications
- Previous experience in a dental or healthcare front office is preferred; experience with Open Dental is a plus.
- Strong understanding of HIPAA and patient privacy.
- Proven talent for enthusiastic, clear communication; bilingual skills are highly valued.
- Composure, adaptability, and strong critical thinking in busy environments.
- Unwavering reliability, positive energy, and authentic passion for helping others.
- Demonstrated professionalism and commitment to improving both patient well-being and team success.
If you’re ready for a role where your leadership and warmth make a meaningful difference every day, we’d love to meet you.
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person