Dental Front Office Coordinator (minimum 1 yr exp req)

Job Overview
Our Family owned private office in Frisco is seeking a highly organized and professional Dental Front Office Coordinator to join us. We are a hybrid practice focusing on Cosmetics and General Dentistry. The ideal candidate should be open to learning with a warm friendly personality and a team player. Experience with billing and presenting treatment plans to patients a plus. This role requires excellent communication skills, proficiency with dental software systems (open dental preferred) and a strong understanding of healthcare documentation and insurance processes. Bilingual abilities and prior dental office experience are preferred to ensure seamless patient service and efficient clinic management.

Responsibilities

• Greet patients warmly and provide exceptional front desk customer service.
• Schedule, confirm, and reschedule patient appointments using Open Dental.
• Verify insurance coverage and perform insurance verification processes. Present treatment plans to patients.
• Collect payments, process billing, and manage accounts receivable including collections
• Maintain accurate patient records in compliance with HIPAA regulations and health information management standards
• Assist with intake procedures, including patient registration and data entry
• Manage multi-line phone systems with professional phone etiquette and handle inquiries efficiently
• Perform administrative tasks such as filing, data entry (including 10 key typing), and document review
• Support office management duties including maintaining medical records, filing insurance claims, and coordinating clinic operations
• Ensure compliance with HIPAA regulations and maintain confidentiality of patient information

Qualifications

• Minimum 1 yr experience in a dental or medical office setting is highly preferred
• Proficiency with dental practice management software such as Open Dental preferred
• Knowledge of dental terminology
• Strong computer skills including Microsoft Office Suite (Word, Excel) and health information management systems
• Excellent communication skills with professional phone etiquette; bilingual abilities are a plus
• Ability to handle sensitive information discreetly in accordance with HIPAA standards
• Strong organizational skills with attention to detail in documentation review and data entry
• Previous minimum 1 yr experience managing front desk operations in a healthcare environment is preferred

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Experience:

• Dental receptionist: 1 year (Required)

Work Location: In person