Dental Front Office / Patient Care Coordinator

****Compensation based on experience****

About Us

Lighthouse Dental is a small yet growing dental office in Vancouver, WA. As we continue to expand, we want you to grow with us! We are a family-owned practice with a strong team culture, and we pride ourselves on providing compassionate, high-quality care in a warm and welcoming environment.

We are looking for a fun, enthusiastic addition to our front office staff who is outgoing, hardworking, and passionate about helping others. The ideal candidate enjoys interacting with patients, working as part of a supportive team, and ensuring that our office runs smoothly and efficiently.

Responsibilities

• Greet all patients with a professional and friendly attitude (check-in and check-out)
• Answer phones, schedule and reschedule appointments
• Prepare and update patient charts for staff members
• Manage patient forms, scan documents, and maintain accurate records
• Present treatment plans and collect payments
• Communicate with insurance companies and document eligibility/breakdowns
• Transfer insurance information into Dentrix software
• Verify patient accounts and manage referrals
• Support providers and team members by ensuring smooth office flow
• Maintain a clean and welcoming waiting area
• Be cross-trained to assist clinically when needed

Qualifications

• High school diploma or GED required
• Strong organizational and communication skills
• Excellent customer service and patient care abilities
• Ability to perform a wide range of administrative duties to keep the office running efficiently
• Self-motivated, dependable, flexible, professional, and able to work independently
• Proficient with computers; experience with Microsoft Office required
• At least one year of dental office experience preferred (willing to train the right candidate)
• Experience with Dentrix software strongly preferred
• Ability to multitask while maintaining strong attention to detail

Compensation & Benefits

• Competitive compensation commensurate with experience
• Opportunities for professional growth and training
• Supportive, family-oriented team environment
• Benefits package (to be discussed during interview process)

If you’re passionate about patient care, detail-oriented, and thrive in a team-focused environment, we’d love to hear from you!

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off

Experience:

• Dental office: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: In person