Dental Front Office Receptionist

Job Summary
We are seeking a dedicated and detail-oriented experienced Dental Front Office Receptionist to join our team. The ideal candidate will possess strong organizational skills and a passion for providing excellent patient service in a dental office environment. This role involves supporting the daily operations of the dental practice, ensuring that patients receive high-quality care and administrative support.

Duties

• Greet patients warmly and assist with check-in and check-out processes.
• Manage patient scheduling, including appointment confirmations and follow-ups.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Handle Dental billing and coding tasks.
• Verify insurance eligibility and benefits for patients.
• Assist in the documentation review process for care plans and treatment notes.
• Utilize Electronic Health Record (EHR) systems Open Dental or similar.
• Provide clerical support including filing, typing, and managing multi-line phone systems.
• Collaborate with dental professionals to ensure smooth office operations.
• Address patient inquiries with professionalism and courtesy.

Qualifications

• Previous experience in a dental office or clinic setting is preferred.
• Familiarity with Dental terminology, and health information management is essential.
• Proficiency in EMR systems, including Dentrix or Open dental software.
• Strong computer skills with experience in Microsoft Office applications.
• Knowledge of dental collection processes and insurance verification procedures.
• Excellent phone etiquette and customer service skills are required.
• Bilingual candidates are encouraged to apply to enhance patient communication.
• Strong typing skills with 10-key proficiency is a plus.
• Ability to work collaboratively in a fast-paced environment while maintaining attention to detail. Join our team as a Dental Office Assistant where you can contribute to creating a welcoming environment for our patients while supporting essential administrative functions within the practice.

Job Type: Full-time

Pay: $19.25 - $27.00 per hour

Benefits:

• Employee mentoring program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person