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Dental Front Office: Treatment Coordinator/Insurance Specialist

We are growing and looking for a Front office Treatment Coordinator to help our front office. You will act as one of the ‘faces’ of La Conner Dental and ensure patients receive a heartwarming welcome and they are your #1 priority. You will be a TEAM player in front desk activities, including calls, scheduling appointments, recall, Treatment plans, Insurance verification, and various other tasks. As a Front Office Treatment Coordinator you should combine a pleasant personality with a dynamic professional attitude.

Responsibilities

  • Scheduling Appointments
  • Help answering incoming calls
  • Treatment Planner and Financial Coordinator
  • Help with Patient Recall -Monthly and Scheduling
  • Troubleshoot emergencies and patient needs
  • Checking/ Scanning/ Data Entry of New Patient Paperwork
  • Assisting front office in a multi task capacity
  • Making Sure Hygiene is full for the next day
  • Attend morning huddles before patients
  • Confidence in discussing financials and collecting co-pays with patients
  • Insurance Knowledge and Dental Terminology
  • HIPAA/OSHA Compliant
  • Dentrix software Knowledge a Plus+
  • Hands on experience with dental software and dental knowledge
  • Confident, Professional, Personable and articulate
  • Multi -line phone skills
  • Experience in Dental Treatment Coordination a Plus+
  • Medical & Dental Insurance Knowledge and verification
  • Understand dental coding and billing
  • Computer Savvy and able to work in a fast paced work environment
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • High School diploma

Job Types: Full-time, Part-time

Pay: $24.00 - $28.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off

Experience:

  • Dental office: 2 years (Required)

Work Location: In person

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