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Dental Hygiene Care Coordinator/Marketing & Social Media Director

Who We Are

At Dentistry By Design, we don’t just fix teeth; we build confidence. Our practice is a blend of high-end clinical excellence and a warm, community-focused atmosphere. We are looking for a vibrant, organized, and creative professional to join our leadership team in a dual-capacity role that keeps our chairs full and our brand buzzing.

The Role at a Glance

This isn't your average front-desk job. You will be the "pulse" of the practice. Half of your day involves ensuring our hygiene department is running like a well-oiled machine; the other half is spent telling our story to the world through creative marketing and social media strategies.

Features

Hygiene Care Coordination

  • Primary Goal: Maximizing patient retention & schedule density.
  • Daily Vibe: Strategic, organized, and patient-focused.
  • Key MetricHygiene re-care percentage & unscheduled list.

Marketing & Social Media

  • Primary Goal: Growing brand awareness & new patient starts.
  • Daily Vibe: Creative, trendy, and community-driven.
  • Key Metric: Engagement rates & new patient lead tracking.

Your Responsibilities

Hygiene Care Coordination (The "Heart" of the Practice)

  • Schedule Mastery: Manage the hygiene columns to ensure zero gaps, proactively filling cancellations and keeping production goals on track.
  • Patient Advocacy: Reach out to "overdue" patients with a friendly, personalized touch—not just a robocall.
  • Case Tracking: Monitor hygiene-to-doctor handoffs and ensure patients are scheduled for their recommended follow-up care.

Marketing & Social Media Director (The "Voice" of the Practice)

  • Content Creation: Capture "behind the scenes" photos, patient testimonials (with consent!), and educational Reels/TikToks that showcase our personality.
  • Brand Management: Maintain a consistent aesthetic and tone across Instagram, Facebook, and Google My Business.
  • Community Outreach: Organize local events, internal raffles, and referral programs to keep the practice top-of-mind in our neighborhood.
  • Review Management: Encourage and respond to Google reviews to keep our 5-star reputation shining.

Who You Are

  • A People Person: You can strike up a conversation with anyone and make them feel at home.
  • A Tech-Savvy Creator: You know your way around Canva, CapCut, and Instagram Insights.
  • Organizationally Obsessed: You actually like spreadsheets and color-coded calendars.
  • Dental Knowledge (Preferred): If you know the difference between a prophy and a deep cleaning, you’re already ahead. (If not, we’ll teach you—but you have to be a fast learner!) Eaglesoft knowledge a PLUS!

Perks & Benefits

  • Employee Discount
  • 401k with Profit Sharing
  • Bonus System
  • Uniforms
  • CE Events
  • Team Builiding Events
  • PTO/Sick & Vacation Time

The "Fun" Stuff: Recently renovated & modern office environment, team outings, and a creative budget for social media content.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Paid time off

Work Location: In person

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