Who We Are
At Dentistry By Design, we don’t just fix teeth; we build confidence. Our practice is a blend of high-end clinical excellence and a warm, community-focused atmosphere. We are looking for a vibrant, organized, and creative professional to join our leadership team in a dual-capacity role that keeps our chairs full and our brand buzzing.
The Role at a Glance
This isn't your average front-desk job. You will be the "pulse" of the practice. Half of your day involves ensuring our hygiene department is running like a well-oiled machine; the other half is spent telling our story to the world through creative marketing and social media strategies.
Features
Hygiene Care Coordination
- Primary Goal: Maximizing patient retention & schedule density.
- Daily Vibe: Strategic, organized, and patient-focused.
- Key MetricHygiene re-care percentage & unscheduled list.
Marketing & Social Media
- Primary Goal: Growing brand awareness & new patient starts.
- Daily Vibe: Creative, trendy, and community-driven.
- Key Metric: Engagement rates & new patient lead tracking.
Your Responsibilities
Hygiene Care Coordination (The "Heart" of the Practice)
- Schedule Mastery: Manage the hygiene columns to ensure zero gaps, proactively filling cancellations and keeping production goals on track.
- Patient Advocacy: Reach out to "overdue" patients with a friendly, personalized touch—not just a robocall.
- Case Tracking: Monitor hygiene-to-doctor handoffs and ensure patients are scheduled for their recommended follow-up care.
Marketing & Social Media Director (The "Voice" of the Practice)
- Content Creation: Capture "behind the scenes" photos, patient testimonials (with consent!), and educational Reels/TikToks that showcase our personality.
- Brand Management: Maintain a consistent aesthetic and tone across Instagram, Facebook, and Google My Business.
- Community Outreach: Organize local events, internal raffles, and referral programs to keep the practice top-of-mind in our neighborhood.
- Review Management: Encourage and respond to Google reviews to keep our 5-star reputation shining.
Who You Are
- A People Person: You can strike up a conversation with anyone and make them feel at home.
- A Tech-Savvy Creator: You know your way around Canva, CapCut, and Instagram Insights.
- Organizationally Obsessed: You actually like spreadsheets and color-coded calendars.
- Dental Knowledge (Preferred): If you know the difference between a prophy and a deep cleaning, you’re already ahead. (If not, we’ll teach you—but you have to be a fast learner!) Eaglesoft knowledge a PLUS!
Perks & Benefits
- Employee Discount
- 401k with Profit Sharing
- Bonus System
- Uniforms
- CE Events
- Team Builiding Events
- PTO/Sick & Vacation Time
The "Fun" Stuff: Recently renovated & modern office environment, team outings, and a creative budget for social media content.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Work Location: In person