Dental Insurance and Treatment Coordinator

Job Summary
Solo general dental practice seeking to fill our Insurance Coordinator position. You will backup the primary receptionist/scheduler while covering a variety of responsibilities centered around dental insurance. You will help with patient communications, referrals, reports, handling various accounts including receivable and payable accounts. Also included are scheduling, correspondence, payroll support functions, and collections. This is a partial list.

Responsibilities

• Greet patients and staff warmly and professionally, creating a welcoming atmosphere in the front office.
• Proven experience as a Dental Insurance coordinator in a clinical setting with dental office experience required.
• Help with appointment scheduling when needed.
• Verify insurance coverage, perform insurance eligibility checks, deal with insurance inquiries, and communicate benefits to patients.
• Process payments, perform collections, and manage billing.
• Help maintain accurate dental records, review documentation for completeness, and ensure compliance with HIPAA regulations.
• Answer multi-line phone system with excellent phone etiquette and address patient inquiries promptly.
• Familiarity with EHR systems such as Dentrix, Eaglesoft, or similar platforms. We use PracticeWorks/Softdent.
• Knowledge of dental terminology, CPT coding, ICD-9/ICD-10 coding, and insurance verification processes.
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), typing accuracy (10 key typing), and use of email.
• Excellent customer service skills with the ability to handle sensitive information discreetly in accordance with HIPAA standards
• Join us in making a difference by providing outstanding administrative support that enhances patient care! We value proactive team players who bring enthusiasm and professionalism to the workplace. This position offers an exciting opportunity to grow your career within a supportive healthcare environment dedicated to excellence.

Pay: $25.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person