Dental Insurance Billing Specialist/ Front Desk Lead

Job Summary
We are seeking a dynamic and detail-oriented Dental Insurance Billing Specialist/Front Desk Lead to join our vibrant dental practice. In this pivotal role, you will oversee the billing and insurance claims process while leading front desk operations with enthusiasm and professionalism. Your expertise will ensure accurate ADA dental coding, efficient claims submissions, and seamless patient interactions. This position offers an exciting opportunity to contribute to a positive patient experience while maintaining the integrity of our billing processes. Your proactive approach and strong communication skills will help foster a welcoming environment for both patients and team members.

Responsibilities

• Manage dental insurance billing processes, including verifying patient coverage, submitting claims, and following up on unpaid or denied claims and predeterminations.
• Ensure accuracy in dental coding by applying appropriate ADA coding standards and understanding dental terminology related to dental procedures.
• Lead front desk operations by greeting patients, scheduling appointments, managing patient check-in/check-out procedures, and handling inquiries professionally.
• Coordinate with insurance companies for claim processing, appeals, and collections to optimize revenue cycle management.
• Train and supervise front desk staff on billing procedures, dental office protocols, and customer service excellence.
• Stay updated on industry regulations related to dental billing, ADA coding changes, and insurance policies to ensure compliance and accuracy.

Experience

• Proven experience dental billing with a strong understanding ADA coding, and dental terminology.
• Demonstrated knowledge of dental collection processes and revenue cycle management within a healthcare setting.
• Prior experience working with Dentrix system and managing medical records efficiently.
• Familiarity with dental office operations including front desk management, appointment scheduling, and patient communication.
• Strong organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail.
• Excellent communication skills to effectively liaise with patients, insurance providers, and team members. Join us in delivering exceptional dental care while ensuring smooth administrative operations! We value energetic professionals who are eager to make a positive impact every day through their expertise in dental billing and outstanding patient service.

Pay: $26.00 - $31.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off

Application Question(s):

• Dentrix knowledge a must

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person