Dental Laboratory Coordinator

Job Title: Dental Laboratory Coordinator

Job Summary

The Dental Laboratory Coordinator is responsible for overseeing and coordinating all laboratory-related activities, ensuring smooth workflow, timely delivery of cases, and effective communication between the dental laboratory, clinicians, and reception team. The role ensures that all cases entering and leaving the lab are accurately tracked, prioritized, and completed according to clinical requirements and patient timelines.

Key Responsibilities

Laboratory Case Management

* Monitor and document all cases entering and exiting the dental laboratory (digital and physical).

* Ensure accurate case records, prescriptions, and attachments are complete before processing.

* Track case progress and update relevant teams on status and delivery timelines.

Workflow & Technician Coordination

* Monitor technicians’ schedules, workload, and daily task distribution.

* Allocate cases efficiently to technicians based on complexity, urgency, and skill level.

* Ensure optimal workflow within the lab to avoid delays or bottlenecks.

Prioritization & Time Management

* Set case priorities according to doctors’ clinical needs and patients’ appointment schedules.

* Ensure urgent and high-priority cases are identified and handled accordingly.

* Follow up closely to ensure all work is completed within agreed timelines.

Communication & Coordination

* Act as the main point of contact between the dental laboratory, doctors, and reception/front desk.

* Communicate case requirements, modifications, and feedback clearly to technicians.

* Coordinate delivery dates with reception to align with patient appointments.

Required Skills & Qualifications

* Strong organizational and multitasking skills.

* Excellent communication skills (verbal and written).

* Ability to work under pressure and manage tight deadlines.

* Proficiency in dental lab software and case tracking systems is an advantage.

Key Competencies

* Attention to detail

* Time management and prioritization

* Team coordination

* Problem-solving

* Professional communication

Job Type: Full-time