Dental Office Manager/Treatment Coordinator

At Gio Aldama Family Dentistry, we are a modern, relationship-driven, comprehensive dental practice. Our mission is simple: helping patients keep their teeth for life. We combine advanced clinical care, restorative dentistry, and long-term prevention with a concierge-level patient experience. We serve people at a high level, build trust, and deliver excellence consistently.

We are seeking a results-oriented Dental Office Manager & Growth Director who thrives on growth, leadership, and accountability. This is not an “administrative-only” role. This is a leadership and revenue-driving position.

The Office Manager & Growth Director is responsible for:

• Driving production and collections
• Increasing case acceptance
• Strengthening patient retention
• Leading team performance
• Overseeing scheduling & financial systems
• Maintaining an exceptional patient experience

You will work directly with Dr. Aldama to help grow the practice while ensuring operational excellence. If you love KPIs, hitting goals, motivating teams, and seeing the financial reward of your performance — this role is for you.

Leadership Growth & Case Acceptance

• Confidently present comprehensive treatment plans
• Educate patients on long-term value of dentistry
• Increase large case acceptance (Invisalign, restorative, full-mouth cases, and smile designs)
• Track pending treatment plans and report case acceptance percentages
• Implement systems to reduce unscheduled treatment

Financial Performance

• Manage accounts receivable and insurance aging
• Oversee collections and payment arrangements
• Present third-party financing (CareCredit, Cherry, Alphaeon)
• Monitor daily production & collections
• Ensure financial policies are upheld consistently

Team Leadership & Accountability

• Lead and motivate team
• Conduct team meetings focused on growth metrics
• Create accountability around scheduling efficiency
• Ensure optimal doctor schedule utilization
• Support marketing and patient retention initiatives

Operational Management

• Oversee scheduling strategy to maximize production per day
• Manage revenue posting and reporting
• Maintain HIPAA compliance
• Monitor KPIs and present monthly performance reports
• Assist in budgeting and supply management

To be successful in this position, you are:

✔ Highly organized and financially sharp
✔ Confident discussing large treatment plans
✔ Comfortable talking about money
✔ Motivated by bonuses and performance pay
✔ Detail-oriented with strong systems thinking
✔ Growth-driven and proactive
✔ A strong communicator (Bilingual English/Spanish required)
✔ Experienced with dental insurance and PPO workflows
✔ Experienced in Curve Hero (preferred)

Minimum 1 year of dental management or treatment coordination experience required.

We believe leaders should be rewarded for growth.

Performance Bonuses:

• Office production goals
• Collection percentage (target 98%+)
• Growth compared to prior year
• Reduction in accounts receivable aging

There is no cap for someone who helps drive significant growth. High performers can realistically earn: $80,000+ annually

Benefits: 10 days of Paid Time Off, Paid Holidays, Employee Dental Benefits, Continuing education support, Leadership development opportunities

Schedule:

Tuesday – Thursday: 8:30 AM – 4:30 PM
Friday: 8:00 AM – 2:00 PM
Saturday: 7:30 AM – 1:00 PM

At Gio Aldama Family Dentistry, we only hire “A“ players. We are building a team that values:

• Integrity
• Professionalism
• Growth mindset
• Long-term patient relationships
• Accountability
• Excellence

Think you have what it takes, apply and connect with us!

Pay: From $60,000.00 per year

Benefits:

• Continuing education credits
• Dental insurance
• Employee discount
• Paid time off

Experience:

• Dental office: 1 year (Preferred)

Language:

• English AND Spanish fluently? (Preferred)

Work Location: In person