Dental Office Manager/Treatment Coordinator

Job Overview
We are seeking an energetic and detail-oriented Dental Front desk PSR/Treatment Coordinator to lead our dental practice with enthusiasm and precision. This pivotal role combines practice management, patient coordination, and administrative oversight to ensure a seamless patient experience and efficient clinic operations. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional leadership, communication, and organizational skills. Your expertise will help foster a positive work environment while maintaining compliance with healthcare regulations and optimizing the practice’s financial health.

Duties

• Oversee daily office operations, ensuring smooth workflow and exceptional patient service
• Coordinate patient treatment plans, explaining procedures and financial options clearly and confidently
• Manage scheduling, patient flow, and appointment confirmations to maximize productivity
• Handle billing, coding, insurance claims processing, and collections using Curve
• Maintain accurate medical records in compliance with HIPAA regulations and ensure confidentiality of patient information
• Monitor practice finances through budgeting, fiscal management, and financial reporting to optimize revenue streams
• Ensure compliance with healthcare standards such as JCAHO requirements and OSHA regulations
• Support human resources functions including hiring, onboarding, staff development, and conflict resolution
• Utilize EMR (Electronic Medical Records) systems like Epic or eClinicalWorks to manage patient data efficiently
• Collaborate with clinical staff to support medical management initiatives and acute care protocols when necessary
• Implement clinic policies to enhance operational efficiency and patient satisfaction

Experience

• Proven experience managing a dental or medical office environment with a strong understanding of dental office workflows
• Demonstrated supervisory experience overseeing administrative or clinical teams in a healthcare setting
• Proficiency in dental practice management software such as Eaglesoft or Dentrix; experience with EMR/EHR systems like Epic or eClinicalWorks preferred
• Strong knowledge of medical terminology, medical records management, HIPAA compliance, and healthcare regulations including JCAHO standards
• Background in fiscal management including budgeting, financial analysis, managed care billing, and revenue cycle management
• Experience supporting medical administrative functions such as insurance processing, coding accuracy, and collections strategies
• Familiarity with clinic operations involving acute care or hospital experience is advantageous
• Excellent communication skills for effective treatment coordination and team leadership
• Ability to adapt quickly to evolving healthcare policies while maintaining high standards of patient care

Join us in creating a vibrant practice where exceptional patient care meets outstanding operational excellence! We’re committed to empowering our team members through ongoing development opportunities while fostering a positive work environment. If you’re ready to lead with energy and precision in a rewarding healthcare setting, we want to hear from you!

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person