Dental office receptionist

<Job Summary>
Join our dynamic dental practice as a Dental Office Receptionist, where your energy and organizational skills will create a welcoming environment for patients and support the smooth operation of our clinic. In this vital role, you will serve as the first point of contact, managing patient interactions, scheduling appointments, verifying insurance, and maintaining accurate medical records. Your proactive approach and attention to detail will ensure efficient office flow and exceptional patient service, making a positive impact on everyone who walks through our doors.

<Duties>

• Greet patients warmly and professionally, establishing a friendly and efficient front desk experience
• Schedule appointments using dental practice management software such as Eaglesoft, coordinating with clinical staff to optimize daily operations
• Verify insurance coverage and benefits, including Medicare and private insurance plans, ensuring accurate billing and claims processing
• Manage patient check-in and check-out procedures, including updating personal information and collecting payments
• Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly and courteously
• Review medical documentation for accuracy and completeness, including intake forms, care plans, and medical histories
• Maintain organized dental records and ensure compliance with HIPAA regulations for health information management

<Requirements>

• Proven experience in a dental office or medical administrative support role with strong familiarity with dental terminology and medical coding (ICD-10, CPT coding)
• Knowledge of insurance verification processes including Medicare and ICD coding standards for accurate billing
• Strong understanding of HIPAA regulations to ensure patient confidentiality and data security
• Exceptional customer service skills combined with professional phone etiquette and clear communication abilities
• Prior dental office and dental insurance is a must
• Ability to handle clerical tasks such as filing, documentation review, and managing multi-line phone systems confidently

Join us in delivering outstanding patient care while supporting the operational excellence of our dental practice! We value energetic team players who thrive in fast-paced environments and are committed to providing top-tier service. All positions are paid roles that contribute directly to our mission of fostering healthy smiles in our community.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person