Dental Office Receptionist

Job Overview
We are seeking a friendly, organized and dependable Dental Office Receptionist to join our dental practice. In this vital role, you will be the first point of contact for patients and visitors, ensuring a warm, professional, and efficient experience from the moment they walk through our doors. Your energetic approach and excellent organizational skills will help streamline daily operations, manage patient interactions, and support the overall success of our clinic. This position offers an exciting opportunity to be part of a dedicated healthcare team committed to delivering exceptional dental care.

Responsibilities

• Greet patients with enthusiasm and professionalism, creating a welcoming environment
• Schedule appointments and manage the daily calendar using dental practice management software such as Dentrix
• Verify insurance coverage, and coordinate billing with insurance providers
• Collect patient information, update medical records, and review documentation for completeness and accuracy
• Answer phone calls, emails and patient inquiries promptly
• Assist with patient check-in and check-out processes, including intake procedures and payment collection
• Maintain organized dental records, ensure confidentiality in compliance with HIPAA regulations, and manage filing of medical records
• Collaborate with clinical staff to facilitate smooth patient flow and care plan documentation
• Handle clerical duties such as data entry and managing office supplies
• Ensure the reception area is tidy, professional and stocked with necessary materials

Qualifications

• Prior experience in a dental or medical office strongly preferred
• Knowledge of dental terminology and insurance processes a plus
• Familiarity with Dentrix a plus
• Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and data entry
• Strong organizational and interpersonal skills with clerical experience in filing, documentation review, and office management
• Ability to work well under pressure in a fast-paced dental clinic environment; previous clinic or dental office experience is highly desirable

Join us to make a positive impact on patients’ lives by providing outstanding administrative support in a lively and supportive team environment!

Pay: $24.86 - $29.94 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person