Dental Patient Coordinator

Are you a detail-oriented, high-energy professional who thrives in a fast-paced, friendly, and team-focused environment? CSW Dental is looking for a Dental Patient Coordinator to join our exceptional team.

New to dentistry? We are willing to train the right candidate with no dental experience, but one who exemplifies good character and a team-centered attitude! We are a close-knit practice dedicated to providing outstanding patient care and creating a positive, welcoming experience for everyone who walks through our door. Our ideal candidate is the friendly face and calm voice that ensures our office runs smoothly and efficiently.

Key Responsibilities

• Exceptional Patient Care: Greet patients warmly, both in person and over the phone, and create a comfortable and welcoming atmosphere.
• Detailed Scheduling: Manage and optimize the appointment schedule, including booking, confirming, and rescheduling patients with precision and foresight.
• Accurate Information Management: Verify insurance eligibility, process payments, and meticulously maintain accurate and confidential patient records in our practice management software.
• Effective Communication: Answer and direct multi-line phone calls, respond to patient inquiries, and liaise with the clinical team to ensure a seamless patient experience.
• Team Collaboration: Work closely with our dentists and dental team to support practice goals and maintain a positive, productive environment.

Qualifications

• Exceptional organizational skills with a strong, demonstrated attention to detail.
• Outstanding interpersonal and communication skills, both written and verbal.
• A friendly, professional, and empathetic demeanor.
• Ability to multitask and remain calm under pressure.

What We Offer

• Competitive compensation based on experience.
• A supportive, team-oriented workplace where your contributions are valued.
• Opportunities for professional growth and continuing education.
• Comprehensive benefits package, including 401k with employer match, access to medical/vision benefits, dental discount and paid time off.
• A positive and rewarding work environment where you can make a real difference in our patients' lives.

How to Apply

If you are a proactive and organized team player with a passion for excellent patient service, we encourage you to apply. Please submit your resume and a brief cover letter outlining why you are the perfect fit for our practice to opmanager@cswdds.com.

• Job Type: Full-time
• Benefits: 401(k) matching, Employee discount, Paid time off
• Work Location: In person

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person