Dental Receptionist

Job Overview
We are seeking a Dental Receptionist to join our dental team! In this essential role, you will be the friendly first point of contact for patients, ensuring a smooth, welcoming experience from appointment scheduling through check-in and check-out. Your expertise in dental administrative support, insurance verification, treatment plan coordinator, and dental terminology will help streamline office operations and enhance patient satisfaction. This position offers an exciting opportunity to be part of a dedicated healthcare environment where your skills in office management, patient service, and medical records management will make a meaningful impact every day.

Responsibilities

• Greet patients warmly and manage patient intake with professionalism and efficiency
• Schedule appointments using dental practice management software (Open Dental), ensuring optimal clinic flow.
• Present treatment plans with confidence.
• Verify insurance coverage and benefits utilizing systems like DentalXChange, and communicate coverage details clearly to patients.
• Collect payments, process co-pays, and handle billing procedures accurately using dental billing and coding knowledge.
• Maintain accurate medical records and documentation review in compliance with HIPAA regulations
• Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately, and managing appointment reminders
• Support clinical staff by managing dental records, filing documents, and updating electronic health records.
• Proven experience as a Dental Receptionist in a dental clinic.
• Strong knowledge of dental terminology.
• Familiarity with dental practice management software.
• Excellent computer skills.
• Exceptional customer service skills with the ability to handle sensitive information discreetly under HIPAA guidelines
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Strong organizational skills with attention to detail in documentation review and office management tasks
• Prior clinic experience is preferred; familiarity with insurance verification processes and dental billing procedures is essential.
• Ability to manage front desk operations confidently while maintaining professionalism in fast-paced environments

Join us in delivering outstanding patient care through efficient office management! This paid position offers a rewarding environment where your administrative expertise helps create positive experiences for our patients while supporting the overall success of our dental practice.

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Uniform allowance
• Vision insurance

Work Location: In person