Dental Receptionist

Job Overview
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth patient flow and exceptional service. Your energetic approach will help create a welcoming environment where patients feel valued and cared for from check-in to check-out. This position offers an exciting opportunity to utilize your administrative expertise, dental terminology knowledge, and customer service skills to make a positive impact on patient experiences and clinic operations.

Responsibilities

• Greet patients warmly, verify insurance coverage, and manage appointment scheduling using dental practice management software such as Eaglesoft or Dentrix.
• Handle multi-line phone systems with professionalism, providing clear information and directing calls appropriately.
• Verify insurance benefits, perform insurance eligibility checks, and process claims efficiently using systems like Epic, Meditech, or Athenahealth.
• Collect payments, process billing, and perform medical collection activities in compliance with HIPAA regulations.
• Maintain accurate dental records, update patient information, and review documentation for completeness and accuracy.
• Assist with intake procedures, including gathering medical histories and explaining treatment plans to patients.
• Support office management tasks such as filing, data entry (including 10 key typing), and managing electronic health records (EHR systems) like eClinicalWorks or Meditech.

Experience

• Prior clinic or dental office experience is highly preferred; familiarity with dental terminology and medical coding (CPT, ICD-9/10) is a plus.
• Proven success in medical administrative support with strong computer skills in Microsoft Office Suite and dental practice management software such as Eaglesoft or Dentrix.
• Demonstrated ability to handle medical billing, insurance verification, and documentation review with attention to detail.
• Excellent patient service skills combined with professional phone etiquette and effective communication abilities.
• Bilingual abilities are advantageous for serving diverse patient populations.
• Experience working with EMR (Electronic Medical Records) systems like Epic or Athenahealth enhances your candidacy.
• Knowledge of HIPAA compliance standards ensures confidentiality and security of patient information. Join us in delivering outstanding care through exceptional administrative support! This paid position offers an engaging environment where your organizational talents and passion for patient service will truly shine. We value energetic professionals committed to fostering a positive experience for every patient who walks through our doors!

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Front desk: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person