Bilingual Dental Receptionist – General Dentistry
We are seeking a friendly, organized, and highly motivated Bilingual Dental Receptionist to join our growing dental team. Our office is fast-paced and patient-focused, and we pride ourselves on delivering a true 5-star experience from the moment patients call or walk through the door.
The ideal candidate is charismatic, professional, detail-oriented, and able to confidently manage a high volume of calls while creating a welcoming and positive environment for every patient.
Requirements
- Bilingual in English and Spanish
- Dental front office experience preferred
- Experience with Denticon software is a plus
- Ability to manage a high volume of incoming calls
- Goal-oriented with a target call conversion rate of 90% or higher
- Strong communication and customer service skills
- Comfortable discussing:
- Dental treatment
- Financing options
- Scheduling needs
- Ability to multitask in a fast-paced office environment
Responsibilities
- Answer and manage high-volume incoming calls
- Schedule and confirm patient appointments
- Work patient recall and reactivation lists
- Verify dental insurance benefits
- Assist patients with forms and check-in/check-out
- Open and close the office
- Present a welcoming, patient-oriented experience
- Help patients understand treatment and financial options both over the phone and in person
What We’re Looking For
- Charismatic and friendly personality
- Strong attention to detail
- Professional appearance and attitude
- Team player with a positive, can-do mindset
- Someone who genuinely enjoys helping patients and creating a great experience
If you are energetic, dependable, and passionate about patient care and customer service, we would love to meet you.
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dental receptionist: 3 years (Preferred)
Shift availability:
Work Location: In person