Dental Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental team! In this essential front-office role, you will be the friendly face and efficient coordinator that ensures smooth daily operations within our dental clinic. Your energetic approach and exceptional organizational skills will help create a welcoming environment for patients while managing appointment scheduling, patient intake, insurance verification, and medical record management. This position offers an exciting opportunity to contribute to excellent patient care through effective administrative support, all while utilizing advanced dental and medical software systems. If you thrive in a fast-paced setting and have a passion for delivering outstanding customer service, this role is perfect for you!

Duties

• Greet patients warmly and handle patient check-in and check-out processes with professionalism and care
• Schedule, reschedule, and confirm appointments using dental practice management software such as Dentrix or Eaglesoft
• Verify insurance coverage, process claims, and manage billing using systems like Epic, Meditech, or Athenahealth
• Maintain accurate and up-to-date medical records and documentation review in compliance with HIPAA regulations
• Answer multi-line phone systems efficiently, providing excellent patient service and addressing inquiries promptly
• Assist with insurance verification, medical coding (CPT, ICD-9/10), and billing procedures to ensure accurate financial transactions
• Manage office supplies, filing systems, and electronic health records (EHR) to support seamless clinic operations
• Support the team with administrative tasks such as data entry (10 key typing), appointment reminders, and care plan documentation

Skills

• Strong knowledge of medical collection processes, medical billing, and insurance procedures including Medicare and Medicaid
• Proficiency in EMR systems like Epic, Meditech, eClinicalWorks, or Dentrix; familiarity with Eaglesoft is a plus
• Excellent computer skills including Microsoft Office Suite (Word, Excel), typing accuracy, and familiarity with office management software
• Deep understanding of dental terminology combined with medical terminology for effective communication
• Experience with HIPAA compliance standards to ensure patient confidentiality and data security
• Ability to navigate multi-system environments such as Athenahealth or other health information management platforms
• Bilingual abilities are highly valued to serve diverse patient populations effectively
• Exceptional phone etiquette, organizational skills, attention to detail in documentation review, and ability to multitask in a busy clinic setting
• Prior clinic or dental office experience is preferred; strong office experience combined with customer service skills will be highly regarded

Join us in delivering exceptional dental care by providing outstanding administrative support! We are committed to fostering a positive work environment where your skills make a real difference in patients’ lives. This paid position offers the chance to grow your career within a supportive team dedicated to excellence in healthcare administration.

Pay: $18.00 - $27.00 per hour

Work Location: In person