Dental Receptionist

Job Overview
We are seeking a friendly and hard-working Dental Receptionist to join our vibrant dental team! This is one of two roles that will be at the reception desk. Dentrix experience a large plus but a pleasant and outgoing personality is also a big advantage. We are an experienced and respected dental office on the west side of Indianapolis.

Responsibilities

• Greet patients warmly upon arrival, verify their appointment details, and assist with check-in procedures using Dentrix.
• Schedule patient appointments efficiently while managing multiple-line phone systems with professionalism and courtesy.
• Verify insurance coverage and perform insurance eligibility checks.
• Collect patient information, update medical and dental records, and review documentation for accuracy.
• Assist with dental billing and coding tasks..
• Manage front desk operations including filing, faxing, scanning, and maintaining organized medical records and office files.
• Support dental administrative functions such as appointment confirmations, patient intake processes, and handling inquiries with excellent phone etiquette.

Requirements

• Proven experience as a Dental Receptionist within a clinical or dental office environment.
• Strong knowledge of Dentrix or Eaglesoft and the english language.
• Familiarity with dental terminology, dental billing processes, and insurance verification procedures.
• Excellent computer skills.
• Exceptional customer service abilities combined with professional phone etiquette and effective communication skills.
• Ability to handle multi-line phone systems efficiently while maintaining composure in busy environments.
• Prior clinic or dental office experience is highly preferred along with knowledge of dental terminology such as care plans and intake procedures.
• Strong organizational skills with attention to detail for documentation review and health information management. Join us to become an essential part of a dedicated team committed to providing exceptional patient care! This paid position offers an engaging work environment where your administrative expertise will help create smooth daily operations while supporting our mission to deliver outstanding dental services.

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Uniform allowance

Work Location: In person