Dental Receptionist

Job Summary
We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this pivotal role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from appointment scheduling to billing. Your energetic approach and excellent communication skills will help foster a welcoming environment, while your attention to detail guarantees smooth office operations. If you thrive in fast-paced settings and are passionate about delivering exceptional patient service, this opportunity is perfect for you! This position offers full compensation and a chance to grow within a supportive healthcare environment.

Duties

• Greet patients warmly and professionally, creating a positive first impression
• Schedule appointments accurately using dental practice management software such as Eaglesoft or Dentrix
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
• Collect payments, process medical collections, and manage billing using systems like Epic, Meditech, or Athenahealth
• Maintain precise medical records and documentation review for accuracy and compliance with HIPAA regulations
• Manage multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly
• Assist with patient intake procedures, including updating medical history and dental information
• Coordinate with clinical staff to ensure smooth flow of patient care plans and treatment schedules
• Handle filing of dental records, medical records, and other administrative documents efficiently
• Support office management tasks such as inventory control, appointment reminders, and general clerical duties

Qualifications

• Proven experience as a Medical Receptionist or Dental Receptionist in a clinical or dental setting
• Strong knowledge of dental terminology, medical terminology, ICD-10/ICD-9 coding, CPT coding, and healthcare documentation standards
• Familiarity with electronic health record (EHR) systems such as Eaglesoft, Dentrix, eClinicalWorks, or similar platforms like Meditech or Epic
• Experience with insurance verification processes and medical billing procedures including Medicare and Medicaid guidelines
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software
• Exceptional customer service skills with the ability to communicate effectively in bilingual environments preferred
• Ability to handle sensitive information in compliance with HIPAA regulations with attention to detail in documentation review
• Strong organizational skills with clerical experience in filing, data entry (including 10 key typing), and office management tasks
• Previous clinic or hospital experience highly desirable; familiarity with multi-line phone systems is a plus
• Demonstrated ability to work efficiently under pressure while maintaining professionalism and positive attitude

Join us to be part of a dedicated team committed to providing outstanding dental care through exceptional administrative support. Your energy and expertise will make a meaningful difference in our patients’ experiences every day!

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Experience:

• Dental clinic: 1 year (Preferred)

Work Location: In person