Dental Receptionist

About Us
At Luminous Dentistry, we believe every patient deserves exceptional care in a comfortable, welcoming environment. Our modern, patient-centered practice is committed to delivering comprehensive dental services with compassion, precision, and professionalism. We are seeking a friendly, detail-oriented Dental Receptionist to be the first point of contact and create a lasting positive impression for our patients.

Position: Dental Receptionist
Employment Type: Full-time / Part-time
Location: Wakefield, MA
Reports to: Office Manager / Practice Owner

Key Responsibilities

• Warmly greet and welcome patients, ensuring an outstanding first impression
• Schedule, confirm, and manage appointments efficiently
• Answer phones, emails, and patient inquiries with professionalism and care
• Check patients in and out while verifying and updating insurance information
• Collect payments and accurately process billing transactions
• Maintain organized patient records in compliance with HIPAA guidelines
• Coordinate with the clinical team to ensure smooth daily operations
• Follow up with patients regarding appointments and treatment plans
• Support administrative tasks such as filing, data entry, and reporting

Qualifications

• No prior dental experience required — we are happy to train the right candidate
• Customer service or front desk experience is a plus
• Strong communication, organizational, and multitasking skills
• Comfortable learning new software (Open Dental experience is a bonus)
• Friendly, professional, and team-oriented attitude
• High school diploma or equivalent required

What We Offer

• Competitive compensation based on experience
• Paid time off and holiday benefits
• Supportive, team-oriented work environment
• Training and opportunities for growth in the dental field
• A modern, high-end dental office with a welcoming atmosphere

Join Luminous Dentistry and start a rewarding career—no dental experience needed, just the right attitude and willingness to learn.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• Paid time off

Work Location: In person