Dental Receptionist

Overview
We are seeking a dedicated and skilled Dental Receptionist to join our private endodontic practice in South Tulsa. The ideal candidate will play a crucial role in providing high-quality patient care while ensuring the smooth operation of our endodontic practice. Willingness to learn and improve skills/responsibilities over time is essential, and opportunities for increased pay may be available as skills and responsibilities are increased.

Responsibilities

• Greet patients warmly and efficiently manage front desk operations, including answering multi-line phone systems with professional phone etiquette.
• Schedule appointments accurately using dental practice management software ensuring optimal clinic flow.
• Verify insurance coverage, process claims, and perform insurance verification to facilitate seamless billing procedures.
• Maintain and update patient records in Electronic Health Record (EHR) systems ensuring compliance with HIPAA regulations.
• Review documentation for accuracy, including intake forms, care plans, and medical/dental records, ensuring proper coding for billing and documentation review.

Requirements

• Previous dental front desk experience required; previous dental assisting experience is a plus.
• Exceptional customer service skills combined with effective phone etiquette.
• Ability to handle sensitive patient information in compliance with HIPAA regulations while demonstrating attention to detail during documentation review.
• Bilingual abilities are desirable to serve diverse patient populations effectively.
• Excellent organizational skills with the ability to manage scheduling, insurance verification, and medical administrative support efficiently.
• Strong communication skills and ability to work effectively in a team environment.
• Must be detail-oriented, organized, and able to multitask efficiently.
• Must be willing to learn.

Pay: $20.00 - $27.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person