Dental Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our independent periodontal practice. In this front-office role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. This position offers an exciting opportunity to be part of a dedicated team committed to delivering outstanding dental care and positive patient experiences.

Duties

• Warmly and professionally greet patients and check them in and out of their appointments, creating a welcoming environment for all visitors
• Schedule, confirm, and reschedule patient appointments using Dentrix dental practice management software
• Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly and effectively
• Verify insurance coverage and perform insurance eligibility checks
• Collect payments, process billing, and manage accounts receivable
• Reconcile daily deposits
• Manage emails
• Import and export digital radiographs to other offices
• Assist in transcribing and emailing letters to other offices
• Review documentation for accuracy, including medical history forms, treatment plans, and insurance claims
• Open and close the office for the day
• Assist with administrative support tasks such as ordering office supplies, scheduling office maintenance tasks,

Qualifications

• Previous experience working in a dental office or healthcare setting is preferred but we are willing to train the right candidate
• Proficiency in dental practice management software such as Eaglesoft or Dentrix is a plus
• Excellent computer skills including Microsoft Office Suite (Word, Excel)
• Exceptional customer service skills with the ability to communicate effectively
• Ability to handle medical scheduling, insurance verification, and documentation review accurately
• Strong organizational skills with attention to detail in data entry, and office management tasks
• Ability to maintain professionalism while managing multi-line phone systems and performing clerical duties efficiently

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person