Dental Receptionist/Dentrix experience

Overview
We are seeking a dynamic and detail-oriented Dental Receptionist with experience using Dentrix to join our vibrant dental team. This role is vital in creating a welcoming environment for patients while ensuring smooth administrative operations. The ideal candidate will possess excellent communication skills, a strong understanding of dental terminology, and proficiency with Dentrix Acsend. If you thrive in a fast-paced setting and are passionate about delivering exceptional patient service, this opportunity is perfect for you!

Duties

• Greet patients warmly and manage the front desk with professionalism and enthusiasm
• Schedule appointments efficiently using Dentrix Ascend and other dental office management software
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing
• Collect payments, perform medical collections, and manage billing procedures with accuracy
• Review documentation for completeness and accuracy, including medical history forms and treatment plans
• Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately
• Assist with patient intake, appointment confirmations, and follow-up communications
• Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality

Requirements

• Proven experience as a Dental Receptionist with Dentrix expertise
• Strong knowledge of dental terminology, CPT coding, ICD-9/10 coding, and medical billing practices
• Ability to handle medical collections and perform insurance verification confidently
• Exceptional organizational skills with attention to detail in documentation review and data entry
• Excellent communication skills, both verbal and written; bilingual abilities are highly desirable
• Proficiency in Microsoft Office Suite (Word, Excel) and typing skills including 10-key typing for efficient data entry
• Knowledge of HIPAA compliance standards and healthcare privacy regulations
• Previous clinic or medical office experience preferred; dental clinic experience is highly advantageous
• Strong computer skills including familiarity with dental practice management software like Dentrix or Eaglesoft
• Ability to multitask in a busy environment while maintaining professionalism and positive attitude

Join our team to make a meaningful difference in patients’ oral health journeys! We value energetic individuals who are eager to contribute their expertise in a supportive environment dedicated to excellence in care. All roles are paid positions committed to fostering professional growth within the healthcare field.

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person