Dental Scheduling Coordinator / Receptionist

Overview
Join our dynamic dental team as a Scheduling Coordinator / Receptionist, where your energy and organizational skills will be the heartbeat of our clinic’s daily operations! In this vital role, you will be the friendly face and efficient organizer that ensures smooth patient flow, accurate appointment scheduling, and seamless administrative support. Your proactive approach will help create a welcoming environment for patients and staff alike, while maintaining precise documentation and communication across multiple systems. This paid position offers an exciting opportunity to grow your career in dental administrative support.

Responsibilities

• Manage appointment scheduling and coordinate patient intake using various Electronic Health Record (EHR) systems such as OpenDental and Flex Dental.
• Verify insurance coverage, perform insurance verification, and assist with billing processes including collection procedures.
• Answer multi-line phone systems with professional phone etiquette, directing calls efficiently and courteously.
• Maintain accurate records by filing, updating, and reviewing documentation in compliance with HIPAA regulations.
• Assist with front desk duties including patient check-in/out, appointment reminders, and handling patient inquiries with excellent customer service skills.
• Support clinical staff by reviewing care plans, scheduling follow-up appointments, and managing clinic calendars to optimize workflow.

Skills

• Strong knowledge of dental terminology, CDT coding
• Proficiency in dental billing, insurance verification processes, and health information management.
• Prior clinic or dental office experience demonstrating familiarity with front desk operations and office management.
• Knowledge of dental terminology and dental office software such as OpenDental is advantageous for dental clinic settings.
• Ability to handle sensitive health information confidentially in accordance with HIPAA standards.
• Strong computer skills combined with exceptional organizational abilities to support busy healthcare environments. Embark on a rewarding journey where your dedication keeps our clinic running smoothly! We are committed to fostering an inclusive environment that values your skills and enthusiasm while providing comprehensive training to help you excel in your role as a Scheduling Coordinator / Receptionist.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person